NHTSA Complaint #10865094 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO EVENTUALLY RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB AND THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, WHILE DRIVING 45 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DASHBOARD AND WIRING HARNESS IN THE GLOVE BOX WERE ON FIRE. THE CONTACT INDEPENDENTLY EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS, CARPET, AND DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING 30 MPH AND APPROACHING A STOP LIGHT, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE BRAKE PEDAL FAILED TO DEPRESS. AS A RESULT, THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE BUT THE VEHICLE VEERED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,000.