NHTSA Complaint #10864980 — 2012 FORD MUSTANG STRUCTURE:BODY

Complaint Details

ODI Number	10864980
Vehicle	2012 FORD MUSTANG
Component	STRUCTURE:BODY
Date of Incident	March 27, 2015
Date Filed	May 15, 2016
Mileage	22,575 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ON MARCH 27, 2015, I BROUGHT MY MUSTAND TO FORD BECAUSE I DISCOVERED ON THE HOOD OF MY CAR, THAT THE PAINT WAS BUBBLING/COMING APART FROM THE HOOD. ON APRIL 7, 2015, THE FORD DEALER REPAINTED MY HOOD. THEN, I NOTICED AGAIN BUT THIS TIME, IN MORE THAN ONE AREA OF MY HOOD THAT THE PAINT WAS LIFTING OFF OF THE HOOD. I RETURNED TO THE DEALERSHIP AND CONTACTED FORD MOTOR COMPANY BUT THEY WERE RELUCTANT TO REPLACE THE HOOD OR REPAINT AT NO COST. MY MAJOR CONCERN IS THAT I BROUGHT THE VEHICLE IN DURING THE "WARRANTY PERIOD" AS IN THE MANUAL HOWEVER, THIS PROBLEM WAS NOT CORRECTED SINCE IT RETURNED AGAIN.

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