NHTSA Complaint #11365868 — 2012 FORD MUSTANG STRUCTURE:BODY

Complaint Details

ODI Number	11365868
Vehicle	2012 FORD MUSTANG
Component	STRUCTURE:BODY
Date of Incident	October 9, 2020
Date Filed	October 23, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE PAINT ON THE HOOD STARTING AT THE SEAM ON THE UNDERSIDE STARTED BUBBLING LIKE IT WAS RUSTING UNDERNEATH AND HAS SPREAD UP & AROUND ON THE TOP OF THE HOOD. THE PAINT IS NOW STARTING TO CRACK AND FALL OFF. I HAVE TAKEN IT TO FORD DEALERSHIP COLLISION CENTER AND TO AN INDEPENDENT COLLISION CENTER AND BOTH ADVISED THE HOOD NEEDS TO BE REPLACED AND PAINTED. BOTH ADVISED THIS IS A KNOWN ISSUE AND APPEARS TO BE SOME TYPE OF CONTAMINATION THAT OCCURS WHEN THE SEAM IS SEALED. THE QUOTES FOR THIS REPAIR ARE FOR $3400 & $3300. WHILE A 2012, OUR MUSTANG HAS BEEN KEPT UNDER A COVER AND ONLY HAS 24,000 MILES ON IT.

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