NHTSA Complaint #10864969 — 2012 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	10864969
Vehicle	2012 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	March 1, 2016
Date Filed	May 15, 2016
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE CYCLE THAT CANNOT BE MANUALLY OVERRIDDEN (PER FORD). ISSUE WAS ADDRESSED WHILE VEHICLE WAS UNDER WARRANTY, BUT FORD WILL NOT ADDRESS IT NOW UNDER WARRANTY OR "GOODWILL" REPAIR PROGRAM.

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