NHTSA Complaint #10864920 — 2015 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10864920
Vehicle	2015 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	April 21, 2016
Date Filed	May 14, 2016
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I PURCHASED THE VEHICLE NEW IN FEBRUARY 2015 AND MY WINDSHIELD HAS REQUIRED REPLACEMENT THREE TIMES. THE SLIGHTEST IMPACT (E.G.: A SMALL PIECE OF GRAVEL COMMON ON ROADWAYS) TO THE WINDSHIELD RESULTS IN HUGE CRACKS IMPEDING MY VISION. THE WINDSHIELD DOES NOT SIMPLY CHIP; IT ALWAYS INSTANTLY CRACKS AND REQUIRES REPLACEMENT. I HAVE REPLACED MORE WINDSHIELDS ON THIS VEHICLE THAN ALL OTHER VEHICLES I HAVE EVER OWNED COMBINED. BECAUSE I HAVE THE SUBARU EYESIGHT SYSTEM, I AM REQUIRED TO REPLACE WITH FACTORY GLASS WHICH IS USUALLY ON BACK-ORDER; THIS GLASS IS CLEARLY DEFECTIVE.

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