NHTSA Complaint #11407111 — 2015 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11407111
Vehicle	2015 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	April 8, 2021
Date Filed	April 8, 2021
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE A 2015 LEGACY WITH 2 WINDOW CRACKS. I RECEIVED A NOTICE IN THE MAIL REGARDING EXTENDED WARRANTY FROM SUBARU THAT THEY WOULD COVER REPLACING THE WINDSHIELD. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT IS NOT COVERED THAT IT LOOKS LIKE IMPACT HAPPENED TO WINDSHIELD. WHEN I DROPPED OFF THE VEHICLE LAST NIGHT THERE WAS ONLY 1 CRACK AND TODAY THERE ARE 2. THERE WAS NO IMPACT TO THE WINDSHIELD AND THE DEALER SAYS THEY DON'T DO IT THERE. I NEED YOUR HELP. THE WINDSHIELD WAS DEFECTIVE AND SUBARU ADMITTED IT BUT THE DEALERS DON'T WANT TO FIX. I WILL ALSO NEED THE ONE SITE RE CALIBRATED ONCE THE WINDOW IS REPLACED WHICH THEY SAY IS NOT COVERED. HOW COULD THAT BE? THEY SAID I SHOULD FILE AN INSURANCE CLAIM WHICH SEEMS LIKE INSURANCE FRAUD.

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