NHTSA Complaint #10864529 — 2012 GMC ACADIA SEAT BELTS

Complaint Details

ODI Number	10864529
Vehicle	2012 GMC ACADIA
Component	SEAT BELTS
Date of Incident	May 10, 2016
Date Filed	May 12, 2016
Mileage	39,017 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THE SPRINGS INSIDE PLASTIC SEAT BELT RETRACTOR P/N 19301109 HAVE PUSHED THROUGH AND BROKEN THE PLASTIC HOUSING ON THE MALE END OF THE BUCKLE. MY DEALER SAYS IT IS NOT COVERED BY WARRANTY OR RECALL BUT THAT IT SHOULD NOT HAVE HAPPENED. I'M SENDING YOU A PICTURE TO CONSIDER MAKING A SPECIAL CLAIM AS THIS IS A SAFETY ISSUE. GREEN BUICK/GMC IN DAVENPORT, IA WANTS $223 FOR THE WHOLE SEAT BELT ASSEMBLY WHEN ALL I NEED IS THE PLASTIC BUCKLE COVER. THEY ALSO WANTED $90 FOR LABOR. I FILED CASE # 8-2087889077 WITH GENERAL MOTORS CUSTOMER ASSISTANCE CENTER '[email protected]'

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