NHTSA Complaint #10863543 — 2014 MAZDA CX-5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10863543 |
| Vehicle | 2014 MAZDA CX-5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 47,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PAR WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK TO TURN OFF POWER. REQUIRES USER TO PRESS BRAKE, RESTART CAR AND PUSH SHIFTER BACK TO PARK FORCEFULLY IN ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF IGNITION. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY. THIS ISSUE HAS BEEN ACKNOWLEDGED BY OTHER MAZDA OWNERS, BECAUSE I FOUND REFERENCES TO IT ON THE WEB. TOOK CAR TO MAZDA DEALERSHIP AND THEY INDICATED THIS IS AN ISSUE ON OTHER MAZDA MODELS. THE DATE LISTED BELOW WAS THE LATEST INSTANCE THAT RESULTED IN COMPLETE POWER DRAIN AND REQUIRED JUMP START FOR RECHARGE. HOWEVER, THIS SEEMS TO HAPPEN FREQUENTLY, RESULTING IN NEED TO RESTART THE CAR IN ORDER TO REGISTER THE CAR IS IN PARK IN ORDER TO TURN IT OFF. I BOUGHT THIS CAR USED AND INITIALLY REPLACED BATTERY THINKING THAT WAS THE PROBLEM.
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