NHTSA Complaint #10863421 — 2009 VOLKSWAGEN JETTA

CAR DOOR LOCKS NOT WORKING / ERRATIC. WHEN I BOUGHT THE CAR FROM THE DEALER IN SANTA CRUZ, CALIFORNIA IN 2012, THEY DID NOT TELL ME THE REAR RIGHT PASSENGER DOOR DID NOT AUTOMATICALLY LOCK, NOR COULD IT BE LOCKED FROM INSIDE. I HAD TO MANUALLY LOCK IT FROM THE SIDE, AND NOW IT STAYS LOCKED ALL THE TIME UNLESS I PULL THE INSIDE LEVER. THEN, AN YEAR LATER, THE OTHER (LEFT) PASSENGER SIDE STARTED NEVER LOCKING TOO, AND MOST OF THE TIME I HAVE TO MANUALLY LOCK THE DRIVER DOOR WITH THE KEY. THE FRONT RIGHT PASSENGER DOOR STILL WORKS FINE, AS DO ALL THE ALARMS. THE DEALER SAYS IT WILL COST ME $1400 TO FIX.