NHTSA Complaint #10863162 — 2011 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10863162
Vehicle	2011 KIA SORENTO
Component	AIR BAGS
Date of Incident	April 1, 2016
Date Filed	May 4, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

ABOUT A MONTH AGO I DISCOVERED THAT MY AIR BAG LIGHT CAME ON. WELL APPARENTLY I AM NOT THE ONLY PERSON THAT HAS COMPLAINED ABOUT THIS. I CALLED MY NEAREST DEALERSHIP WHICH IS IN HUNTSVILLE ALABAMA TO LET THEM KNOW ABOUT THIS PROBLEM OF COURSE THEY INFORMED ME THAT THERE WILL BE A 120.00 CHARGE JUST TO CHECK TO SEE WHAT IS CAUSING THIS PROBLEM, I SUPPOSE TO HAVE AN EXTENDED WARRANTY WHICH I FEEL HAS EXPIRED SO THEREFORE THE CHARGES ARE ALL ON ME. I DID SOME RESEARCH ONLY TO FIND THAT THOUSANDS OF CONSUMERS HAVE COMPLAINED ABOUT THE SAME THING WITH THE SAME MODEL. I WANT TO KNOW WHAT CAN WE GET DONE ABOUT THIS ISSUE BEFORE SOMEONE GETS INJURED. THANKS ALETHA

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