NHTSA Complaint #10862622 — 2015 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10862622
Vehicle 2015 TOYOTA HIGHLANDER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 35 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

WE RECENTLY TEST DROVE SEVERAL NEW CARS. AFTER BEING IN EACH OF THE CARS FOR LESS THAN AN HOUR, WE HAD VERY STRONG HEADACHES. AS A RULE, WE DON'T GET HEADACHES, SO THESE WERE VERY OBVIOUSLY THE RESULT OF BREATHING THE AIR IN THESE NEW CARS. CAR INTERIORS ARE MADE USING PLASTICS, ADHESIVES, FIRE-RETARDANTS AND OTHER MATERIALS, MANY OF WHICH OFF-GAS HIGHLY TOXIC FUMES. I FOUND NO AGENCY WHICH CURRENTLY TESTS VEHICLES FOR THE PRESENCE OF THESE TOXICS. WE TEST DROVE A USED TOYOTA HIGHLANDER AND WE DID NOT GET A HEADACHE IN THAT VEHICLE, BUT WE COULD NOT FIND A USED ONE THAT WAS EQUIPPED THE WAY WE WANTED. SO WE ORDERED A NEW ONE. AFTER WE TOOK POSSESSION OF THE CAR, I DROVE IT HOME, WITH ALL THE WINDOWS DOWN, THE MOON ROOF OPEN AND THE VENTILATION FAN RUNNING AT FULL SPEED. I THEN PARKED THE CAR IN OUR DRIVEWAY AND LEFT IT IN THE SUN ALL DAY, EVERY DAY FOR A MONTH. I HAD THE WINDOWS DOWN JUST SLIGHTLY AND A SMALL FAN IN THE CAR WHICH STIRRED THE AIR. I ALSO PUT A LARGE TRAY OF ACTIVATED CARBON IN THE CAR, CHANGING THAT MATERIAL EVERY FEW DAYS. AT NIGHT, I MOVED THE CAR INTO OUR GARAGE, ROLLED DOWN ALL THE WINDOWS AND HAD AN EXHAUST FAN RUNNING, WHICH CHANGED THE AIR IN THE GARAGE SEVERAL TIMES AN HOUR. AFTER A MONTH OF THAT ROUTINE I WAS ABLE TO DRIVE THE CAR WITHOUT GETTING A HEADACHE. ALTHOUGH I CAN STILL FEEL THE EFFECT OF THAT POLLUTED INTERIOR AIR, IT IS TOLERABLE AND IMPROVING WITH TIME. WE NOW KNOW THAT THIS OUT-GASSING PROCESS NEVER ENDS; IT ONLY LESSENS OVER TIME; AND, CONTRARY TO WHAT MANY STILL BELIEVE, IT IS ALSO KNOWN THAT LONG EXPOSURES TO EXTREMELY SMALL DOSES OF TOXIC MATERIALS CAN BE MORE DAMAGING TO HUMAN HEALTH THAN A LARGE, SHORT EXPOSURE. GIVEN THESE FACTS, I STRONGLY SUGGEST THAT OUR GOVERNMENT ADD PASSENGER COMPARTMENT AIR QUALITY TO ITS SAFETY RATING PROTOCOL. THE AUTO MANUFACTURERS CERTAINLY AREN'T GOING TO DO THIS OF THEIR OWN ACCORD.

Related Complaints for the 2015 TOYOTA HIGHLANDER

Other UNKNOWN OR OTHER Complaints

#11705806 Paint is peeling off my car, This is confirmed by Toyota it was covered by the Consumer Support program which expired...
#11630268 Trunk keeps malfunctioning. During lift would not open all the way or at all and sometimes once open will not close.
#11617037 BSM works when it want to and sometimes not at all
#11603665 SPONTANEOUS VEHICLE FIRE: While driving approximately 20-30 miles per hour, with no other symptoms or advance warning...
#11593323 I am curious as to why my front tires are wearing out on the outside? It was suggested to get a front end alignment...

Recent Complaints for the 2015 TOYOTA HIGHLANDER

#11713615 STEERING [XXX] battery light appeared on dash. [XXX] on my way to Limestone service station 399 Danbury rd Ridgefield ct ph203...
#11705806 STRUCTURE:BODY Paint is peeling off my car, This is confirmed by Toyota it was covered by the Consumer Support program which expired...
#11704027 AIR BAGS When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few mi...
#11704027 ELECTRICAL SYSTEM When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few mi...
#11704027 SEAT BELTS When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few mi...
Check any vehicle history by VIN - Free vehicle history report