NHTSA Complaint #10861729 — 2013 VOLKSWAGEN CC

2013 VOLKSWAGEN CC EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES. WHILE DRIVING AT ALL SPEEDS, AN ABNORMALLY LOUD NOISE EMITTED FROM THE TIRES. THE VEHICLE HAD LESS THAN 15000 MILES ON THE TIRES WHEN THE PROBLEM BEGAN. THE ROAD NOISE GOT PROGRESSIVELY WORSE AND EVENTUALLY TOOK THE CAR TO THE DEALER. THE DEALER STATED THAT THE PROBLEM IS DUE TO CUPPING OF THE TIRES AND THAT I WOULD NEED TO REPLACE THE TIRES AND GET A REALIGNMENT. THE CAR HAS BEEN SERVICED ON A REGULAR BASIS THROUGH THE DEALER AND THE DEALER DID NOT MENTION ANY ISSUES WITH ALIGNMENT DURING THE SERVICES. OTHER OWNERS HAD PROVIDED SIMILAR ISSUES ON THE INTERNET AND THAT THE ISSUE HAD NOT RESOLVED AFTER BOTH NEW TIRES AND REALIGNMENT IN MANY CASES. THE ISSUE SEEMS TO BE RELATED TO BAD ALIGNMENT OR BALL JOINTS IN THE SUSPENSION WITH THE VEHICLE. I PLACED A COMPLAINT WITH VW AND THEY WOULD NOT FURNISH HOW MANY SIMILAR ISSUES WERE REPORTED BY THE CONSUMERS. VW CASE# 160380592.