NHTSA Complaint #10855184 — 2011 BMW 750I US

I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 IMPLAUSIBLE" WHICH HAS BEEN DETERMINED TO BE INTERNAL TRANSMISSION FAILURE AND RECOMMENDATIONS ARE ENTIRE REPLACEMENT (COST REPAIRS OVER $10K). I COMMUNICATED THIS TO THE CEO OF TOYOTA IRVINE NAMED [XXX] AND HE REQUESTED THAT I FORWARD DIAGNOSTIC PROOF AND HE'D AGREE TO SEE WHAT CAN BE DONE. NOW APRIL 2016 STILL HAVE HAD NO RESPOND BACK FROM ANYONE @ TOYOTA AND THEY HAVE JUST BLOWN ME AWAY. FINALLY AS WE SPEAK MY VEHICLE IS NOW @ BMW MONROVIA, CA AWAITING TRANSMISSION REPLACEMENT (HAD TO SAVE UP ENOUGH $) AND CURRENTLY HAVE BEEN MADE AWARE OF OTHER RECALLS AND SERVICED FOR SUCH AS TURBO BOOSTER & ENGINE FUEL CRANKCASE LINE HOSES ETC(BULLETIN B001314) AND MAY OR MAY NOT INCLUDE POWER TRAIN BUT INCLUDE TIMING CHAIN, BATTERY, CYLINDER HEAD COVER VENTILATION LINES, FUEL PRESSURE SENSORS AND MASS AIR FLOWS ). VEHICLE NOW @ 70K MILES AND I'VE BEEN MADE AWARE ALSO OF 2 COLLAPSED ENGINE MOUNTS AS WELL. I'VE MADE ALL THIS AWARE TO BMW OF NORTH AMERICA AND AS I CAN AGREE WITH THEM IT'S DIFFICULT TO ACCEPT FAULT DUE TO 3RD PARTY SALE OF VEHICLE. YET, THEY CLAIMED THEY WOULD GET BACK ME WITHIN 24HRS TO VIEW SERVICE HISTORY ETC. ALSO, DEALER CLAIMED THAT THEY COULD PROBABLY GET AWAY WITH CHANGING ONLY TRANSMISSION VALVE BODY BUT BMW OF NORTH AMERICA RECOMMENDED ENTIRE TRANSMISSION REPLACEMENT AND A $5K DIFFERENCE IN COST. THANK YOU KINDLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR