NHTSA Complaint #10854954 — 2016 FORD EXPLORER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10854954 |
| Vehicle | 2016 FORD EXPLORER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
A WEEK AGO THE VEHICLE SHOWED 45 MILES TILL EMPTY. BACKED OUT OF THE DRIVE WAY TO GET GAS AND THE CAR LOST ALL POWER. DASH SHOWED ENGINE LIGHT AND AIR BAG. FILLED UP WITH GAS AND THE LIGHTS WENT AWAY. TODAY, GOING DOWN THE HIGHWAY I LOST ALL POWER. TALK ABOUT ACCIDENT WAITING TO HAPPEN! LUCKILY I WAS ABLE TO CRUISE TO A EXIT AND INTO A PARKING LOT. HAD TO CALL FORD TOWING TO COME AND GET ME. THIS IS A 2016 FORD EXPLORER. ONLY 7000 MILES. BRAND NEW VEHICLE SHOULD NOT HAVE THIS TYPE OF PROBLEM. THEN THE SENSORS AROUND THE CAR GO OFF WHEN THERE IS NOTHING AROUND. I KNOW I AM NOT THE ONLY PERSON WITH THIS LOST OF POWER ISSUE. I BELIEVE THAT THE ONLY WAY TO ACTUALLY GET SOME ASSISTANCE WITH THIS PROBLEM IS AFTER SOMEONE GETS HURT AND SUES FORD. ANOTHER PROBLEM IS THERE IS A KNOCKING SOUND AS SOON AS THE CAR IS TURNED ON AND DRIVEN. YOU FEEL AND THE STEER WHEEL KNOCK ALONG WITH THE SOUND.
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