NHTSA Complaint #10854666 — 2015 JEEP CHEROKEE

WHEN VEHICLE REACHED APPROXIMATELY 5,000 MILES I TOOK IT TO THE DEALER FOR ROUTINE MAINTENANCE - LUBE, OIL AND FILTER, TIRE ROTATION AND WHEEL ALIGNMENT. DEALER STATED VEHICLE COULD NOT BE ALIGNED TO SPECIFICATION; EXPLANATION WAS: "SOMETHING IS BENT" AND RECOMMENDED I TAKE THE VEHICLE TO A BODY SHOP FOR DIAGNOSIS. THEY DID NOT PROVIDE A WORKSHEET WITH THE APPROPRIATE SETTINGS. I TOOK THE VEHICLE TO A TIRE SHOP TO PERFORM AN ALIGNMENT. THEY ALSO SAID THEY COULD NOT ALIGN THE VEHICLE TO SPECIFICATION. THEY DID PROVIDE A WORKSHEET SHOWING THE APPROPRIATE SETTINGS. TIRE SHOP CONFIRMED THAT THE EXISTING SPECIFICATIONS WERE CLOSE ENOUGH TO IDEAL TO NOT BE A PROBLEM. THE VEHICLE SHOWS NO TENDENCY TO WANDER OR TO PULL. I SUSPECT POSSIBLE MANUFACTURING DEFECT FOR THE SUSPENSION PARTS.