NHTSA Complaint #10854551 — 2016 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10854551
Vehicle 2016 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage 340 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY SISTER AND I BOUGHT THIS CAR ON MAR. 25, 2016. ON APRIL 6, 2016 THE CAR STALLED ON HER TWICE. SHE WAS COMING OUT OF A STORE PARKING LOT, AND CROSSED THE INTERSECTION TURNING LEFT AND THE CAR STALLED IN THE MIDDLE OF THE ROAD IN THE INTERSECTION ON THE BROKEN YELLOW LINES. SHE HAD TO PUT HER CAR ON 'PARK' AND RESTART. THE SECOND INCIDENT HAPPENED THE SAME WAY, COMING OUT OF A PARKING LOT BUT DIDN'T REACH THE CENTER OF THE STREET, AND STALLED ON THE FAST LANE OF ONCOMING TRAFFIC. SHE DID THE SAME, PUT THE CAR IN 'PARK' AND RESTARTED. I THEN TOOK HER CAR TO THE DEALER ON THURSDAY NIGHT 4/7/16 AND LEFT THE CAR THERE WITH 382 MILES ON IT. THE SERVICE ADVISOR DID TELL ME THAT THEY DID HAVE ANOTHER INCIDENT SIMILAR....SOME PEOPLE WERE TEST DRIVING A FORRESTER AND AND IT HAD TO BE TOWED BACK TO THE DEALER, AND THEY FOUND THAT A FUEL LINE WAS CRINKLED. SHE SAID, I HOPE THIS WASN'T THE CAR. THEY DID CHECK THE CAR WITH A LAPTOP, BUT DROVE IT FOR ONLY 1 OR 1-1/2 MILES AND FOUND NOTHING WRONG. I BROUGHT THE CAR HOME AND HAVE 385 MILES ON IT NOW. MY CONCERN IS, THAT I DON'T WANT MY SISTER TO BE IN AN UNSAFE SITUATION, SHE JUST RECENT LOST HER HUSBAND OF 57 YEARS, AND I CONVINCED HER TO TRADE IN HER MINIVAN FOR A SMALLER SAFER VEHICLE.

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