NHTSA Complaint #10854371 — 2002 PONTIAC GRAND PRIX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10854371
Vehicle	2002 PONTIAC GRAND PRIX
Component	ENGINE
Date of Incident	April 8, 2016
Date Filed	April 8, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

RECALL NOTICE 15V701 HAS BEEN ISSUED AND I WAS INFORMED BY GM IN FEB, 2016 THAT PARTS ARE NOW AVAILABLE. HOWEVER, THIS IS NOT THE CASE PER MY LOCAL DEALERSHIP. THEY STATED THEY RECEIVED ONLY 5 REPAIR KITS AND HAVE A BACKLOG OF PEOPLE WAITING FOR PARTS TO COME IN SO THEIR VEHICLES CAN BE REPAIRED. SOMEONE NEEDS TO FIND OUT FROM GM WHY PARTS ARE NOT AVAILABLE AND WHEN THEY WILL BE AVAILABLE. THE RISK OF ENGINE COMPARTMENT FIRES WILL NOT BE ELIMINATED UNTIL REPAIRS ARE DONE. WHAT IS THE GM DOING ABOUT THIS AND WHAT IS THE NHTSA DOING TO GET GM TO RESOLVE THIS 'NO PARTS' SITUATION?

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