NHTSA Complaint #10854341 — 2004 KIA SORENTO SUSPENSION

Complaint Details

ODI Number	10854341
Vehicle	2004 KIA SORENTO
Component	SUSPENSION
Date of Incident	April 8, 2016
Date Filed	April 8, 2016
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THIS IS A FOLLOW UP TO NHTSA ID #10852665. I CONTACTED MANUFACTURER REGARDING THE RUSTED FRAME. SUGGESTED TOWING TO DEALER FOR DIAGNOSIS. TOWED TO DEALER, WHO CALLED SAYING IT WAS BAD AND TO CALL KIA BACK. CALLED KIA AND A CASE WAS OPENED #K3156514. WAS TOLD I WOULD HEAR BACK BY WEDNESDAY THE 6TH OF APRIL HAVE NOT RECEIVED ANY RETURN CALLS, LEFT 2 VOICEMAILS CAR IS STILL AT DEALER, ITS BEEN 8 DAYS AND NO INFO..KIA NEEDS TO STEP UP AND RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED! THIS COMPLAINT STARTS AT 2003 AND SO FAR HAVE READ UP TO 2005 FOR THI ISSUE. EUROPE RECALLED IT BUT NOT HERE? MILEAGE WAS 92000 NOT 82000.

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