2004 KIA SORENTO — Problems, Recalls & Safety Data

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N/A

Safety Rating

341

Owner Complaints

15 Crashes 24 Fires 1 Death

0

Recalls

NO ACTIVE RECALLS

8

Service Bulletins

0

Investigations

Overview of the 2004 KIA SORENTO

The 2004 KIA SORENTO has received a total of 341 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 8 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (46 complaints), Suspension (28 complaints), and Engine And Engine Cooling (26 complaints).

Recalls for the 2004 KIA SORENTO

There are no recalls on file with NHTSA for the 2004 KIA SORENTO. No Active Recalls

Owner Complaints for the 2004 KIA SORENTO

341 complaints have been filed with NHTSA for the 2004 KIA SORENTO. Below is a breakdown by vehicle component.

Engine
Complaints: 46 5 Fires 1 Injury
Suspension
Complaints: 28 1 Fire
Engine And Engine Cooling
Complaints: 26 2 Fires
Electrical System
Complaints: 25 6 Fires
Power Train
Complaints: 23
Steering
Complaints: 20 1 Crash 1 Fire
Structurebody
Complaints: 19 1 Fire
Unknown Or Other
Complaints: 13 2 Fires
Engine And Engine Coolingengine
Complaints: 12
Air Bags
Complaints: 11 3 Crashes 6 Injuries 1 Death
Exterior Lighting
Complaints: 10
Fuelpropulsion System
Complaints: 8 1 Fire
Engine And Engine Coolingcooling System
Complaints: 7
Service Brakes
Complaints: 7
Vehicle Speed Control
Complaints: 6
Fuel System Gasoline
Complaints: 5
Power Trainautomatic Transmission
Complaints: 5 1 Crash 1 Fire 1 Injury
Tires
Complaints: 4 1 Crash
Power Traindrivelinedifferential Unit
Complaints: 3
Power Traindrivelinedriveshaft
Complaints: 3
Power Trainmanual Transmission
Complaints: 3
Structure
Complaints: 3 1 Injury
Air Bagsfrontal
Complaints: 2 2 Crashes 4 Injuries
Electrical System12v24v48v Battery
Complaints: 2
Electronic Stability Control Esc
Complaints: 2
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
Complaints: 2
Equipmentapplianceair Conditioner
Complaints: 2 1 Fire
Exterior Lightingheadlights
Complaints: 2
Power Traintransfer Case 4 Wheel Drive
Complaints: 2
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Steeringlinkagestie Rod Assembly
Complaints: 2 1 Crash
Steeringrack And Pinion
Complaints: 2 1 Crash
Structureframe And Members
Complaints: 2
Structureframe And Membersunderbody Shields
Complaints: 2
Visibility
Complaints: 2
Wheels
Complaints: 2
Air Bagssidewindow
Complaints: 1 1 Crash 2 Injuries
Electrical Systemalternatorgeneratorregulator
Complaints: 1 1 Fire
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Equipment
Complaints: 1
Exterior Lightingbrake Lights
Complaints: 1
Exterior Lightingtail Lights
Complaints: 1
Fuel System Gasolinedeliveryfuel Pump
Complaints: 1
Power Traindriveline
Complaints: 1
Power Traindrivelineuniversal Joint
Complaints: 1
Power Trainmanual Transmissionfloor Shift Assembly
Complaints: 1
Seat Belts
Complaints: 1
Seats
Complaints: 1
Service Brakes Hydraulic
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1 1 Fire
Steeringlinkagesknucklespindlearm
Complaints: 1 1 Crash
Structurebodydoor
Complaints: 1
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 1
Suspensionfrontcontrol Armlower Ball Joint
Complaints: 1 1 Crash
Suspensionfrontcontrol Armupper Ball Joint
Complaints: 1 1 Crash
Suspensionfrontstabilizer Bar
Complaints: 1
Suspensionrear
Complaints: 1
Vehicle Speed Controlcables
Complaints: 1 1 Crash 1 Injury
Visibilitywiper
Complaints: 1 1 Fire

Most Recent Complaints

#11444487 | POWER TRAIN | | N/A miles
Crank pully bolt snapped. Causing crank pully to fall, and critical belts to fail.
#11351192 | STRUCTURE:BODY | | N/A miles
THIS KIA WAS HOUSED AND STORED IN A GARAGE FOR MOST OF ITS LIFE AND DRIVEN ONLY IN THE SUMMER. IN THE WINTERS OF MICHIGAN IS WAS HOUSED IN A CLEAN DRY GARAGE. THIS KIA WAS A 2 OWNER CAR. I AM THE SECOND OWNER. I HAD DRIVEN IT ONE WINTER AND THIS SUMMER TOOK IT TO GET AN ALIGNMENT BECAUSE IT PULLED TO THE RIGHT. ALIGNMENT CENTER COULD NOT DO THE ALIGNMENT BECAUSE THE WHOLE RIGHT DRIVERSIDE OF THE FRAME WAS RUSTED OUT BEYOND THEIR SAFTY STANDARDS. THE KIA WAS PULLING TO THE RIGHT BECAUSE THE WHOLE FRAME ON THE RIGHT SIDE WAS 80% RUSTED OUT AND THE LEFT SIDE WAS ALSO BUT NOT TO THE EXTENT OF THE RIGHT SIDE. THERE ARE FOOT LONG GAPING HOLES IN THE FRAME DUE TO THE RUSTING. IT IS IRREPARABLE. THERE IS NO SAFE SPOT TO WELD TO TO FIX IT EITHER. AFTER A RAIN I NOTICED THE POOLS OF WATER GO DIRECTLY UNDER THE KIA INSTEAD OF ON THE SIDES POOLING AND DRIPPING OFF THE FRAME ON EACH RIGHT AND LEFT SIDE. A FLAW OF DESIGN BUT A DEADLY IF TRAVELLING AND THE CAR SNAPS IN HALF. THE KIA LOOKS PERFECT AND RUNS PERFECT. THE UNDERSIDE IT'S FRAME IS TOTALLY RUSTED BEYOND REPAIR. KEPT IN A GARAGE AND OUT OF ELEMENTS FOR VIRTUALLY ALL OF ITS LIFE, THIS SHOULD NOT HAVE HAPPENED. DEFECTIVE STEEL ? DEFECTIVE BODY DESIGN? DEFECTIVE KIA. NOT SAFE NOT DRIVABLE.
#11300856 | SERVICE BRAKES | | 150,000 miles
WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY, THE BRAKES FAILED. THE MECHANIC SHOWED ME THE BRAKE LINES TOWARD THE REAR SUSPENSION RUSTED THROUGH. ALSO THE SUPPORT FOR THE REAREND RUSTED THROUGH MAKING THE VEHICLE DANGEROUS TO DRIVE. THE BRAKE LINES FROM FRONT TO BACK WERE CHANGED AND I AM LOOKING TO HAVE THE SUPPORT BRACKETS CHANGED.
#11300856 | STRUCTURE:BODY | | 150,000 miles
WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY, THE BRAKES FAILED. THE MECHANIC SHOWED ME THE BRAKE LINES TOWARD THE REAR SUSPENSION RUSTED THROUGH. ALSO THE SUPPORT FOR THE REAREND RUSTED THROUGH MAKING THE VEHICLE DANGEROUS TO DRIVE. THE BRAKE LINES FROM FRONT TO BACK WERE CHANGED AND I AM LOOKING TO HAVE THE SUPPORT BRACKETS CHANGED.
#11298476 | SUSPENSION | | 97,000 miles
2004 KIA SORRENTO 97,000 MILES. THE LEFT AND RIGHT SIDE REAR CONTROL ARM BRACKETS RUSTED OFF.

View all Engine complaints →

Safety Rating for the 2004 KIA SORENTO

NHTSA has not yet tested the 2004 KIA SORENTO in its New Car Assessment Program.

Technical Service Bulletins for the 2004 KIA SORENTO

Kia America, Inc. has issued 8 technical service bulletins (TSBs) for the 2004 KIA SORENTO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PS233 — FUEL SYSTEM, OTHER

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PS233 — ENGINE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SC-092 — FUEL SYSTEM, GASOLINE

KIA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FUEL TANK AIR FILTER REPLACEMENT. *KB

034 — POWER TRAIN:AUTOMATIC TRANSMISSION

KIA: THERE MAY BE ERRATIC SHIFTING, SHIFT SHOCK, AND A MALFUNCTION LIGHT ON WITH STORED TROUBLE CODES. THIS IS CAUSED BY A PROBLEM WITHIN THE TRANSFER MOTOR. *RM

072 — ENGINE AND ENGINE COOLING:ENGINE

CRANKSHAFT BOLT REPLACEMENT. *KB

029 — AIR BAGS

THIS BULLETIN PROVIDES INFORMATION RELATED TO REPLACEMENT OF THE AIR BAG DIAGNOSTIC UNIT (ADU). SOME OWNERS MAY COMPLAIN OF THE SRS WARNING LIGHT ILLUMINATION RESULTING IN ONE OR MORE SEAT TRACK POSITION SENSOR DIAGNOSTIC TROUBLE CODES (DTC). *TT

85 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2003-2005 CLOCKS NOT HOLDING TIME OR RESETTING - FREQUENTLY ASKED QUESTIONS. *TT

018 — ENGINE AND ENGINE COOLING:ENGINE

ENGINE CONTROL MODULE (ECM) REPROGRAMMING. *TT

NHTSA Investigations for the 2004 KIA SORENTO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KIA SORENTO

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Other KIA Models

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