NHTSA Complaint #10854272 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10854272
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	June 13, 2013
Date Filed	April 8, 2016
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ALL SPRINGS ON THE CAR CRACKED. THE FRONT SPRINGS WENT FIRST AROUND 80000 MILES. THE REARS SHORTLY AFTER. THE CAR WAS NOT DRIVE ABLE AFTER THE FRONT SPRING BROKE. WHILE BACKING UP, I HEARD A BANG FOLLOWED BY A RATCHETING SOUND. THEN NOTICED THE RIGHT FRONT OF THE CAR WAS DROPPED WAY DOWN. FOR THE REAR SPRINGS, WE HEARD THE BROKEN SPRING PART HIT THE HIGHWAY WHILE WE WERE DRIVING. THEN LATER NOTICED THE REAR OF THE CAR SAGGING BADLY.

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