NHTSA Complaint #10853986 — 2008 TOYOTA CAMRY

WHEN I TOOK MY 2008 CAMRY IN TO THE DEALER FOR AN OIL CHANGE THEY FOUND NO OIL IN THE CAR. THEY SAID I NEEDED TO TAKE AN "OIL CONSUMPTION TEST". THEY DID SOMETHING TO MY CAR AND I DROVE FOR ANOTHER 2000 MILES AND BROUGHT IT BACK IN. I WAS TOLD IT HAD FAILED THE OIL CONSUMPTION TEST AND THAT I WOULD BE PUT ON A WAITING LIST FOR REPAIR WHICH IS COVERED BY AN EXTENDED WARRANTY FROM TOYOTA. I WAS TOLD THE WAIT COULD BE AS LONG AS SIX MONTHS AND THAT IN THE MEANTIME IF MY CAR RUNS OUT OF OIL AND ANYTHING HAPPENS TO THE ENGINE, THE WARRANTY WOULD BE VOID. MY CAR MIGHT HAVE OIL IN THE MORNING AND THE BE COMPLETELY OUT OF OIL BY THE AFTERNOON. I FEEL I SHOULD BE GIVEN A LOAN CAR TO DRIVE WHILE I AM WAITING FOR THESE REPAIRS. I CONTACTED TOYOTA DIRECTLY IN CALIFORNIA AND THEY WOULD NOT APPROVE THIS REQUEST. THE PARTS NEEDED FOR THE REPAIR ARE HAVING TO BE MANUFACTURED AND THIS TAKES MONTHS. MY DEALER TOLD ME THERE ARE PEOPLE WAITING SINCE LAST YEAR FOR REPAIRS. I'M JUST ASKING FOR A CAR TO DRIVE WHILE I WAIT SO THAT I DON'T HAVE TO DRIVE MINE AND RISK VOIDING THE WARRANTY.