NHTSA Complaint #10853720 — 2012 VOLKSWAGEN CC

INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.