NHTSA Complaint #10853588 — 2011 KIA OPTIMA STEERING

Complaint Details

ODI Number	10853588
Vehicle	2011 KIA OPTIMA
Component	STEERING
Date of Incident	April 2, 2016
Date Filed	April 5, 2016
Mileage	69 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

HEARING A KNOCKING NOISE IN THE STEERING WHEEL WHILE SITTING STILL OR MOVING WHEN THE STEERING WHEEL IS MOVED FROM SIDE TO SIDE, ALOT OF FREEPLAY IN THE STEERING WHEEL. WHEN YOU HIT A BUMP THERE IS A LOUD CLANKING NOISE FROM THE STEERING COLUMN AND THE NOISE IS PROGRESSING. THIS HAS BEEN ON GOING BUT IT IS NOW GETTING WORSE. I'VE ALWAYS TAKEN MY CAR TO KIA FOR MY OIL CHANGES AND HAVE INQUIRED ABOUT THE NOISE AND THEY HAVE ASSURED ME THERE WAS NOTHING WORNG, WHEN I TOOK IT TO GET MY OIL CHANGE ON SATURDAY 4/2 THEY SAID THE WARRANTY EXPIRED AT 100,000 MILES AND I TOLD THEM I MENTIONED IT TO THEM WHEN MY CAR HAD LESS THEN 100,000 AND HE THEN SAID IT DOESN'T COVER THE STEERING WHEEL.

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