NHTSA Complaint #10852939 — 2004 DODGE DURANGO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10852939
Vehicle	2004 DODGE DURANGO
Component	STRUCTURE:BODY
Date of Incident	April 1, 2016
Date Filed	April 1, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

COWL SCREEN HAS WATER LEAKING ON THE ENGINE WHEN IT RAINS. IT CAUSED MY TRUCK TO DRIVE SHAKY AND THEN CUT OFF. I ALMOST GOT INTO AN ACCIDENT. IT STALLED OUT IN THE MIDDLE OF ME DRIVING ON A BUSY HIGHWAY. WHY ISN'T THERE ANY RECALLS FOR THIS, I HAVE SEEN NUMEROUS COMPLAINTS ABOUT IT BUT NOTHING IS GETTING DONE. I GUESS IT WOULD TAKE FOR SOME PEOPLE TO LOSE THEIR LIFE BEHIND THE WHEEL BEFORE IT GET FIXED. I ALWAYS THOUGHT DODGE WAS THE BEST VEHICLE BUT I AM NOW SECOND GUESSING MYSELF AND WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN IF THIS PROBLEM ISN'T FIXED. IT IS VERY UNSAFE TO BE RIDING WITH YOUR KIDS WHILE ITS RAINING AND TOUR VEHICLE CUTS OFF ON A BUSY HIGHWAY WITH NO WARNER.IF YOU REALLY CARE ABOUT YOUR CUSTOMERS LIVES YOU WILL SERIOUSLY LIKEINTO GETTING THIS PROBLEM RESOLVED. UNTIL THEN I WOULD RECOMMEND CHEVY VEHICLE FOR MY FAMILY FRIENDS AND EVERYONE I KNOW. [XXX] IS MY NUMBER IF ANYONE HAS THE COURAGE TO CONTACT ME SO I CAN FURTHER TELL THEM ABOUT THIS ISSUE IN DETAILS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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