NHTSA Complaint #10852407 — 2009 NISSAN ALTIMA

I LIVE IN THE COUNTRY AND WAS PREPARED TO LEAVE TOWN TO VISIT MY SISTER. I PACK MY CAR AND GET READY TO LEAVE (MY CAR WAS IN PERFECT CONDITION IN MY GARAGE ALL NIGHT) I WENT TO START MY CAR AND NOTHING! I ASSUMED THE BATTERY AT FIRST BUT THE LIGHTS WOULD TURN ON. I CALLED NISSAN AND I WAS TOLD MY STEERING WHEEL LOCK DEVICE NEEDS REPLACED. I WAS TOLD THAT I WOULD HAVE TO TOW MY CAR IN, PAY FOR PARTS AND LABOR. I ASK NISSAN, IF THIS IS SO COMMON THEN HOW WAS I NOT NOTIFIED OF THIS? I LEARN THIS DEVICE WAS PUT IN PLACE FOR PROTECTION AGAINST CAR THEFT AND DESIGNED FOR THE KEY FAB TO UNDO THE LOCK UP. MY CAR WAS NOT IN THREAT OF BEING STOLEN, AND MY KEY FAB WOULD NOT ALLOW THE ENGINE TO START. I WAS LEFT STRANDED FOR NO REASON AND WITHOUT WARNING. I START RESEARCHING THAT I AM NOT THE ONLY ONE. THERE ARE HUNDREDS EFFECTED BY THIS FAULTY DEVICE. I CAN'T BELIEVE NISSAN HAS NOT RECALLED OR SET OUT NOTICE TO WARN PEOPLE, OR OFFER AN EXTENDED WARRANTY. I WATCH A VIDEO ON HOW TO TRICK START THE ENGINE. YOU PULL DOWN THE BOTTOM OF STEERING WHEEL AND TAP THE METAL LOCK DEVICE WITH A HAMMER. THIS ALLOWS MY CAR TO START SOME TIMES. I'VE BEEN STRANDED OUT OF TOWN, AT A GROCERY STORE, AND IN THE MIDDLE OF NO WHERE ALL DUE TO THIS DEFECTIVE DEVICE. WHAT IF IT GOES OUT WHILE DRIVING AND CAUSES AN ACCIDENT AND/OR DEATH? I'M SCARED AND UPSET UNTIL NISSAN DOES THE RIGHT THING TO FIX THIS