NHTSA Complaint #10852256 — 2004 MERCEDES BENZ CL500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10852256
Vehicle	2004 MERCEDES BENZ CL500
Component	SUSPENSION
Date of Incident	April 16, 2013
Date Filed	March 29, 2016
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE LOWERED INDEPENDENTLY AND THE INSTRUMENT PANEL CLUSTER FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V263000 (ENGINE AND ENGINE COOLING , SUSPENSION) AND 06V028000 (INTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HYDRAULIC SYSTEM WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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