NHTSA Complaint #10852081 — 2014 FORD TAURUS SERVICE BRAKES

Complaint Details

ODI Number	10852081
Vehicle	2014 FORD TAURUS
Component	SERVICE BRAKES
Date of Incident	March 28, 2016
Date Filed	March 28, 2016
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

REAR BRAKE ON DRIVERS SIDE SQUEAKING, BRAKE IS DRAGGING, CAUSING THE ROTOR AND BRAKE TO OVERHEAT. THIS CAUSES SMOKE AND ODOR. UPON INVESTIGATION IT WAS DIFFICULT TO REMOVE THE WHEEL AND THE BRAKE CALIPERS TO CHECK THE BRAKE PADS. VEHICLE HAS 27000 MILES, ONE BRAKE PAD WORN COMPLETELY DOWN IT WAS OPPOSITE OF THE CALIPER BRAKE PISTON. THE OTHER PAD APPEARED TO HAVE NORMAL WEAR. AT EACH SIDE OF THE BRAKE PAD THERE WAS BUILD UP OF BRAKE DUST AND RUST ON CALIPER. BRAKE PADS WERE REMOVED AND ONE WAS HIGHLY GLAZED AND BREAKING APART AT EDGES. THE SQUEAKING WAS BROUGHT TO FORD ATTENTION THEY STATED THE CONDITION COULD NOT DUPLICATED. THE VEHICLE SQUEAKED INTERMITTENTLY SINCE 11,000 MILES. IT HAS BEEN SQUEAKING FOR TWO YEARS.

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