NHTSA Complaint #10851909 — 2012 AMERIVAN TOYOTA SIENNA

VEHICLE HAS BEEN GIVING A LOUD NOISE FROM THE REAR OF IT. WE HAVE HAD THIS NOISE FOR SOME TIME NOW AND AT 90K THE BEARING ARE BAD AND NEEDS TO BE REPLACED. THIS NOISE AND NOW BEARING(S) COMPONENT IS RESULTING IN WEARING OF TIRES THAT WE ONLY PURCHASED LAST YEAR. NO ONE IS WARRANTYING THEM SO IT ANOTHER OUT OF POCKET COST. THE VEHICLE HAS BEEN SERVICED UP TO DATE WITH NO WARNING OF THIS ISSUE. THIS BECOMES A SAFETY AND FINANCIAL CONCERN IN THAT, ONCE THE BEARING BECOMES TOO HOT THEY CAN FREEZE UP AND MOBILITY IS NO LONGER. THE IMPORTANT TAKE AWAY IS THAT TOYOTA KNOWS ABOUT THIS AND HAS NOT COMMUNICATED TO THE DEALERSHIPS ABOUT CHANGING THE CHAMBERS WHEN THE BEARINGS ARE REPLACED TO PREVENT AND EVEN STOP THIS TYPE OF FINANCIAL EXPENSE ON NEW WHEELS AND BEARING EACH YEAR. THIS IS NOT A SOMETHING THAT AS A CUSTOMER WE SHOULD BE PAYING FOR, TOYOTA SHOULD BE FITTING THE BILL FOR THIS ENTIRE REPAIR AND SAFETY OCCURRENCE.