NHTSA Complaint #10818305 — 2012 AMERIVAN TOYOTA SIENNA

CAR ACCELERATION. THIS IS THE THIRD TIME THIS HAS HAPPEN TO ME IN THE CAR. ONCE ABOUT SIX MONTHS AFTER I PURCHASED THE CAR. AUGUST OF 2015 AND DECEMBER OF 2015. I AM AT A COMPLETE STOP, THE LAST TWO TIMES AT A CORNER WAITING TO MAKE A RIGHT HAND TURN. FOOT ON THE BRAKE AND THE CAR SUDDENLY ACCELERATES. MAKING A HORRIBLE REVVING NOISE. I AM PRESSING MY FOOT ALL THE WAY DOWN ON THE BRAKE AND IT'S STILL MOVING. THE CAR THEN IS HEADING INTO ONCOMING TRAFFIC, BUT THANK GOODNESS, NO ONE HAS BEEN HURT. IT THEN JERKS AND STOPS. FIRST TIME WAS ABOUT 8 AM IN THE MORNING AND THE CAR HAD JUST BEEN STARTED. THE LAST TWO TIMES IT WAS LATE IN THE AFTERNOON, AUGUST ABOUT 4 PM AND DECEMBER ABOUT 3 PM. NICE WEATHER AND THE CAR HAD BEEN RUNNING OVER 20 MINUTES AT THAT POINT. CAR WAS NOT COLD AND IT WAS NICE OUTSIDE. I DID NOT THINK ABOUT IT THE FIRST TIME IT HAPPEN. AUGUST I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID IT WAS MY FAULT AND THE CAR SHOWED I HAD MY FOOT ON THE BRAKE AND GAS PEDDLE AT THE SAME TIME. NO, I DID NOT. BUT IT HAPPENED AGAIN. ONE FAMILY MEMBER HAS BEEN IN THE CAR WITH ME ALL THREE TIMES. IT HAS HAPPEN TO A FRIEND OF MINE AND SHE RECALLED THE SAME EXPERIENCE, BUT HER CAR DID GO OUT FARTHER THEN MINE AND HAD DAMAGE. I AM NOT WAITING FOR THAT TO HAPPEN TO ME. IT IS VERY UNCOMFORTABLE TO DRIVE NOT KNOWING IF THIS WILL HAPPEN AGAIN. I HAVE NO PAPERWORK FROM DEALERSHIP.