NHTSA Complaint #10851763 — 2007 INFINITI M35

RIGHT REAR DOOR DOES NOT LOCK OR UNLOCK WHEN DRIVER ACTIVATES DOOR LOCK LEVER. ALSO DOES NOT UNLOCK OR LOCK WHEN USING THE REMOTE DOOR LOCK/UNLOCK DEVICE. THIS FIRST OCCURRED AT ABOUT 100,000 MILES. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY DOOR LOCK ASSEMBLY AND SAID THE REPAIR COST WOULD BE OVER $700. I CHOSE NOT TO HAVE IT REPAIRED. THE SAME PROBLEMS APPLY TO THE FRONT PASSENGER SIDE DOOR. THIS OCCURRED AT ABOUT 110,000 MILES. AGAIN I CHOSE NOT TO SPEND $700+ TO REPAIR THAT. THE SAME PROBLEMS APPLY TO THE DRIVER SIDE DOOR. THIS OCCURRED AT ABOUT 113,000 MILES. I AGAIN CHOSE NOT TO PAY $700+ FOR REPAIRS. SINCE THREE OF MY FOUR DOORS HAVE NOW EXHIBITED THE SAME DEFECT, I ASKED THE DEALER TO HAVE AN INFINITY REPRESENTATIVE CONTACT ME. I WAS CONTACTED AND TOLD THAT INFINITY WOULD NOT TAKE ANY RESPONSIBILITY FOR THE COSTS OF THESE NEEDED REPAIRS BECAUSE OF THE MILEAGE AND AGE OF THE CAR.