NHTSA Complaint #10851344 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ACCELERATING TO APPROXIMATELY 5 MPH FROM A STOP SIGN, THE VEHICLE STALLED. THE "ENGINE FAULT SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. WHILE DRIVING, THE ENGINE LOST POWER AND THE TRANSMISSION SHOOK SEVERELY. THE CONTACT STOPPED AGAIN AND WAITED APPROXIMATELY ONE MINUTE THEN THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES IN ONE WEEK. THE VEHICLE WAS REPAIRED UNDER WARRANTY BY THE DEALER THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,121. ...UPDATED 04/19/16 *BF *TR