NHTSA Complaint #10851335 — 2012 FORD FOCUS

SINCE THE INTRODUCTION OF DUAL CLUTCH TECHNOLOGY, BEGINNING WITH 2012 FORD FOCUS MODELS, THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF TRANSMISSION PROBLEMS. AT LEAST TWO RECALLS WERE TO ADDRESS THE SLUGGISH SHIFTING. IN MY CASE THE TRANSMISSION HAS NEVER FUNCTIONED ADEQUATELY, HOWEVER I NEVER EXPERIENCED TOTAL FAILURE. ON MARCH 15TH, IN HEAVY INTERSTATE TRAFFIC, THE TRANSMISSION EXPERIENCED A FAILURE. THE ENGINE WARNING LIGHT ILLUMINATED AND THE CAR WOULD NOT PROPEL FORWARD, EVEN IN DRIVE. I TURNED THE VEHICLES IGNITION TO OFF THEN ON. THAT RESET THE SYSTEM AND I DROVE HOME. NOW JUST YESTERDAY, MARCH 23RD, THE SAME THING OCCURRED, HOWEVER THIS TIME I HAD TO TOW THE CAR TO A FORD SERVICE SHOP. IN THESE EVENTS THE WARNING LIGHT ILLUMINATES AND THE DASHBOARD INDICATORS FLASH. THE CAR THEN IDLES AND SHAKES FAILING TO PROPEL FORWARD. THIS IS A MAJOR SAFETY HAZARD AND I AM READING THIS IS A COMMON OCCURRENCE WITH THIS MODEL YEAR. SERIOUS INJURIES CAN OCCUR WITH THIS TYPE OF FAILURE WHILE DRIVING IN TRAFFIC CONGESTED AREAS. FORD HAS NOT ADEQUATELY ADDRESSED THE ISSUE AND NO RESOLUTION EXISTS AT THIS POINT. A CLASS ACTION LAWSUIT IS IN PROCESS AGAINST FORD DUE TO THIS ISSUE. THIS IS A VERY SERIOUS MATTER WHICH SHOULD BE ADDRESSED AGGRESSIVELY AND PROMPTLY. THE VEHICLE WAS IN MOTION ON AN INTERSTATE EXPRESSWAY. NOTE THE RECALLS FOR THEIR AUTOMATIC TRANSMISSION.