NHTSA Complaint #10851018 — 2013 DODGE DURANGO SERVICE BRAKES

Complaint Details

ODI Number	10851018
Vehicle	2013 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	March 11, 2016
Date Filed	March 22, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I PURCHASE MY VEHICLE IN 2013 AND SHORTLY AFTER RECVD SEVERAL RECALLS. ONE RECALL WAS REPAIRED IN A TIMELY MANNER, HOWEVER IT TOOK FROM NOVEMBER 2013 TO MARCH 8, 2016 TO RECV AN APPOINTMENT TO COMPLETE THE ADDITIONAL RECALLS. SHORTLY BEFORE MY APPOINTMENT MY ENGINE LIGHT ILLUMINATED. WHEN I MEET MY APPOINTMENT TIME AT NYLE MAXWELL SUPERCENTER IN AUSTIN TX, I INFORMED THEM OF THE ENGINE LIGHT. AFTER A WEEK, THEY INFORMED ME THAT NOT ONLY THE COUNTLESS RECALLS THAT NEED REPAIR THAT I ALSO NEEDED A PART FOR MY TRANSMISSION. THEY HAVE NO VEHICLE FOR ME TO LOAN OUT TO ME THAT MEETS THE SAME NEEDS AS MY DURANGO AND HAVE INFORMED ME THAT THEY MAY KEEP MY VEHICLE FOR ANOTHER 30 DAYS..

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