NHTSA Complaint #10851011 — 2014 FORD EXPLORER

PURCHASED A USED 14 EXPLORER AND TOOK A 300 MILE DRIVE ON REMOTE HIGHWAYS. WHEN I RETURNED I NOTICED ONE THE WINDSHIELD PANELS WAS COMPLETELY MISSING FROM THE VEHICLE AND THE OTHER ONE WAS ALSO RAISED AND APPEARED TO BE LOOSENING. I DID SOME RESEARCH ONLINE AND APPARENTLY THIS IS A PREVALENT ISSUE ACROSS 2013-14 EXPLORERS AND ONE WHICH FORD DOESN'T EVEN COVER UNDER ITS WARRANTY- NOT TO MENTION THE SAFETY HAZARD. I DIDN'T EVEN KNOW THIS PIECE WAS GONE UNTIL I GOT HOME. HAD THEIR BEEN A CAR BEHIND ME WHEN THIS FLEW OFF GOING 75 MPH, THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE OR ACCIDENT. I FIND IT ABSURD THAT FORD HAS NOT ISSUED A SAFETY RECALL FOR THIS. NOT TO MENTION IT COSTS $650 TO REPLACE EVERY TIME BECAUSE YOU NEED TO PURCHASE AN ENTIRELY NEW WINDSHIELD. I HAVE NO IDEA HOW FORD CAN CONTINUE TO DENY THIS ISSUE CONSIDERING HOW MANY MESSAGE BOARDS AND POSTS I'VE SEEN REGARDING THIS EXACT ISSUE. CAN YOU PLEASE ASSIST WITH THIS AND RAISE IT AS A SIGNIFICANT SAFETY ISSUE?