NHTSA Complaint #10850835 — 2012 FORD FOCUS

THE TRANSMISSION ON THIS CAR IS HORRENDOUS! I FREQUENTLY EXPERIENCE SEVERE GRINDING AND SHUDDERING WHEN ACCELERATING AND HAVE EXPERIENCED COMPLETE STALL OUTS WHEN TURNING/MERGING ONTO ROADS AND LANES. IT IS ABSOLUTELY UNSAFE AND HAVE BROUGHT THIS UP TO THE REGIONAL MANAGER OF FORD DURING MY CURRENT COMPLAINT WITH THEM. THEIR RESPONSE? THAT IT'S MY FAULT FOR HOW I AM DRIVING THE CAR. I AM WAITING MY 3RD CLUTCH REPLACEMENT DUE TO A 3-5 WEEK BACKORDER DUE TO THE FREQUENCY OF THIS ISSUE BUT IT'S SOMEHOW MY SPECIFIC DRIVING CAUSING THE PROBLEM. WORST OF ALL IS THAT THEIR OWN SERVICE REP ADMITS TO THIS BEING A PATCH, NOT A SOLUTION. I WILL EXPERIENCE GOOD PERFORMANCE FOR 2-3 MONTHS AND THEN THE PROBLEMS WILL BEGIN AGAIN.