NHTSA Complaint #10850780 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10850780 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 89,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
GOT IN MY CAR ON A SATURDAY MORNING TO GO TO WORK. NOTICED THE TRANSMISSION WAS SHIFTING VERY ROUGHLY. AS THE DAY PROGRESSED, I NOTICED THAT WHEN IT SHIFTED INTO 3RD, THE RPM'S WOULD JUMP FROM 3500 AND TAKE A WHILE TO GO BACK DOWN INTO 2000RPMS. IN THE AFTERNOON, CRANKED MY CAR UP AND NOW MY CHECK ENGINE LIGHT IS ON. THE SHIFTING HAS GOTTEN PROGRESSIVELY WORSE. WHAT MAKES THIS EVEN WORSE IS I HAVE ALREADY HAD MY TRANSMISSION CONTROL MODULE REPLACED ONCE. I TOOK IT INTO THE DEALERSHIP ON MONDAY AFTER NOT DRIVING IT ALL DAY SUNDAY. I NOTICED AS I GOT ON THE HIGHWAY TO GET TO THE DEALERSHIP, AS MY CAR SHIFTED INTO 5TH OR 6TH IT WENT FROM 3500 RPM TO 4500 RPM. I AM AFRAID TO DRIVE THIS CAR! GOT TO THE DEALERSHIP FINALLY ONLY TO BE TOLD THEY ARE 2 WEEKS BEHIND ON TRANSMISSIONS AND THAT THEY CAN'T LOOK AT MY CAR TILL AT LEAST THURSDAY. I HAVE THE EXTENDED WARRANTY AND WON'T BE ABLE TO GET A RENTAL TILL THEY DIAGNOSE IT. I WILL NEVER OWN ANOTHER FORD. THIS IS UNACCEPTABLE!
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