NHTSA Complaint #10850646 — 2011 KIA SORENTO

ABOUT 1 MONTH AGO, JAN/FEB OF 2016 THE PASSENGER SIDE FRONT DOOR HANDLE JUST STOPPED WORKING, AS FAR AS OPENING THE DOOR FROM THE OUTSIDE IS CONCERNED. THE SAME EXACT THING JUST HAPPENED TODAY, MARCH 20, 2016, TO THE DRIVER'S SIDE FRONT DOOR. BOTH OUTSIDE LATCHES ARE INOPERABLE. THE FIRST INCIDENT HAPPENED IN MY DRIVEWAY, THE SECOND HAPPENED IN THE PARKING LOT OF OUR CHURCH. I AM MARRIED WITH 7 KIDS, 5 OF WHOM DRIVE, AND HAVE NEVER, NEVER, HAD A DOOR LATCH BREAK ON THE MANY VEHICLES OWNED OVER TIME. THIS IS NOT A COINCIDENCE, THIS IS AN ITEM THAT HAS TO BE RECALLED. THE VEHICLE IS NICE, BUT WITH RECALLS OR PROBLEMS TO THE SHIFT LEVER, AIR BAGS, REAR ROTORS, ETC., ETC..., WHY ISN'T THE NHTSA TAKING A CLOSER LOOK AT ALL THE SHORT CUTS AND/OR DYSFUNCTIONAL PARTS KIA IS USING TO GET THEIR CAR TO MARKET QUICKER. WE ARE THE CAR'S 2ND OWNER, SO KIA WILL NOT EVEN HONOR IT UNDER THE 7YEAR/100,000 MILE WARRANTY. OUR VEHICLE IS NOT QUITE 5 YEARS OLD WITH APPROX. 90,000 MILES.