NHTSA Complaint #10850422 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10850422
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	December 23, 2015
Date Filed	March 18, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CAR WAS PARKED IN MY GARAGE. BACK DRIVERS SIDE DOOR JUST STOPPED WORKING. WONT OPEN FROM THE INSIDE OR OUT. NO DAMAGE OR EXCESSIVE USE. YOU CAN HEAR THE LOCK CLICKING WHEN YOU HIT THE AUTO BUTTON ON THE FRONT DOOR, BUT IT WILL NOT OPEN. KIA COMPANY STATES IT WILL NOT REPAIR BECAUSE WE ARE 2 MONTHS OVER THE 5 YEAR/60000 MILE WARRANTY. ITS A SAFETY ISSUE AND THEY WANT $1100.00 TO REPAIR.

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