NHTSA Complaint #10850412 — 2013 TOYOTA AVALON

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WARNING LABEL WAS PLACED ON THE DASHBOARD UNTIL THE RECALL PART BECAME AVAILABLE TO SERVICE THE VEHICLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE SAFER CAR DATABASE DISPLAYED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER STATED THAT THE VIN WAS INCLUDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ *TR