NHTSA Complaint #10850374 — 2014 RAM PROMASTER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10850374
Vehicle	2014 RAM PROMASTER
Component	ELECTRICAL SYSTEM
Date of Incident	March 6, 2016
Date Filed	March 18, 2016
Mileage	8,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PROMASTER 3500 CUT AWAY WINNEBAGO TREND RV CRUISE CONTROL ACTIVATION CAUSES MULTI WARNING LIGHTS ON INSTRUMENT CLUSTER. WARNINGS FOR THROTTLE CONTROL, BATTERY/CHARGE SYSTEM, DEF LEVEL ? (NOT DIESEL GASOLINE UNIT), TRANSMISSION SHIFTS ERRATIC AND NOT ENGUAGE INTO 6TH / OD GEARS. FACTORY SUPPORT UNABLE TO RESOLVE JUST SWAPPING PARTS REQUIRES VEHICLE TO SIT AT DEALER FOR 30DAYS JUST TO ORDER REPLACEMENT CLUSTER. SLOW AND UN-COORDINATED SUPPORT FROM CHRYSLER, THIS IS THE 3RD TIME REPAIRS HAVE HAD TO BE ESCALATED TO PROMASTER HOTLINE

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