NHTSA Complaint #10850374 — 2014 RAM PROMASTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10850374 |
| Vehicle | 2014 RAM PROMASTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
PROMASTER 3500 CUT AWAY WINNEBAGO TREND RV CRUISE CONTROL ACTIVATION CAUSES MULTI WARNING LIGHTS ON INSTRUMENT CLUSTER. WARNINGS FOR THROTTLE CONTROL, BATTERY/CHARGE SYSTEM, DEF LEVEL ? (NOT DIESEL GASOLINE UNIT), TRANSMISSION SHIFTS ERRATIC AND NOT ENGUAGE INTO 6TH / OD GEARS. FACTORY SUPPORT UNABLE TO RESOLVE JUST SWAPPING PARTS REQUIRES VEHICLE TO SIT AT DEALER FOR 30DAYS JUST TO ORDER REPLACEMENT CLUSTER. SLOW AND UN-COORDINATED SUPPORT FROM CHRYSLER, THIS IS THE 3RD TIME REPAIRS HAVE HAD TO BE ESCALATED TO PROMASTER HOTLINE
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