NHTSA Complaint #10850070 — 2012 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A CATASTROPHIC MOTOR FAILURE AND THAT THE DEALER NEEDED TO PROVIDE A REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS KEPT AT THE DEALER FOR LONGER THAN TWO MONTHS. THE DEALER REPLACED THE PART FOR THE RECALL REPAIR, BUT THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE MOTOR AND STARTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.