NHTSA Complaint #10850063 — 2012 FORD FUSION FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10850063
Vehicle	2012 FORD FUSION
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 15, 2016
Date Filed	March 16, 2016
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

OUR FORD FUSION CONTINUES TO STOP WORKING AT 45+ MPH. WE WILL BE DRIVING AND THE CAR BASICALLY STALLS, EXCEPT IT STILL HAS POWER AND SHAKES VIOLENTLY. IT HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. WE HAD A SAME PROBLEM BACK IN DECEMBER, BUT FORD WOULD NOT REPAIR IT BECAUSE THE THE CHECK ENGINE LIGHT WAS NEVER ON. PREVIOUSLY, THE ONLY ERROR THE DEALERSHIP COULD PROVIDE WAS ERROR CODE P21111 AND STATED THE THROTTLE VALUE WAS STUCK OPEN. HERE WE ARE 3 MONTHS LATER AND IT IS WORSE. FORD HAS AN EXTENDED WARRANTY ON THROTTLE VALUES, BUT FORD WONT FIX THE ISSUE. WE ARE TAKING IT TO THE SHOP AGAIN AND REFUSE TO DRIVE IT UNTIL THE ISSUE IS FIXED. IT IS UNACCEPTABLE THAT THIS CONTINUES TO HAPPEN. WE WERE DRIVING 65MPH WHEN IT STALLED. THAT IS NOT SAFE!!!!!

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