NHTSA Complaint #10846235 — 2012 HYUNDAI SONATA

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60, 65 MPH. HEARD A LOUD NOISE THAT STARTLED ME, THEN SAW BROKEN GLASS FALLING DOWN MY WINDSHIELD. PULLED OVER, AND OBSERVED THAT THE SUNROOF SHATTERED. I CALLED THE POLICE. THE GA STATE TROOPER FILED A REPORT (C000392882). HE ALSO TOOK TWO PICTURES OF THE SUNROOF WITH MY PHONE BECAUSE EACH TIME I SHUT MY CAR DOOR, THE GLASS CONTINUED TO SHATTER AND FALL MORE. I TOOK AN ADDITIONAL PICTURE AT A GAS STATION, WHERE I PULLED OVER TO REMOVE SOME OF THE SHATTERED GLASS FROM THE FABRIC AT THE TOP OF MY CAR. IT BEGAN TO ENTER MY VEHICLE AFTER LEAVING THE SCENE. MY INSURANCE COMPANY CLAIMED THE DAMAGE WAS LOWER THAN MY $500 DEDUCTIBLE, AND HYUNDAI WOULDN'T COVER IT UNDER MY WARRANTY. HYUNDAI CLAIMED THAT SOMETHING MUST HAVE HIT THE GLASS, AND THAT MY INSURANCE COMPANY IS LIABLE, NOT THEM.