NHTSA Complaint #10845971 — 2011 FORD FIESTA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER DOOR SWUNG OPEN WHEN IT WAS LEANED ON BY THE PASSENGER. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE DOOR CRASHED INTO AN ELECTRICAL POLE, A MAIL BOX, AND STORM DRAIN MARKER. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE AND WAS TOLD BY THE DEALER THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN AN AGREEMENT FORM THAT WOULD REQUIRE THE CONTACT TO RELEASE FORD FROM ANY CLAIMS AND ACTIONS, PRESENT OR IN THE FUTURE FROM ANY ISSUES, SUSPECTED OR UNSUSPECTED, BEFORE REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 94,721. *TR