NHTSA Complaint #10845870 — 2011 VOLVO XC90

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10845870
Vehicle	2011 VOLVO XC90
Component	ENGINE
Date of Incident	February 16, 2016
Date Filed	March 9, 2016
Mileage	133,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE PROBLEM IS EXACTLY AS DESCRIBED IN THE NHTSA CAMPAIGN NUMBER: 10V579000 MY CAR STALLED AND CHECK ENGINE LIGHT CAME ON AS TRANSMISSION WENT INTO PROTECTION MODE. IT STARTED FINE AGAIN WITH NO ISSUES AND SINCE THEN RUNNING FINE AND I PUT CLOSE TO 800 MILES. HOWEVER, THE MANUFACTURER DID NOT INCLUDE XC90 IN THE LIST OF CARS AFFECTED FOR MODEL YEAR 2011. DEALER SIMPLY SUGGESTED TO REPLACE THE TRANSMISSION ($ 6681) AND VOLVO DENIED ANY HELP. I CALLED THE DEALER REGARDING UPGRADING SOFTWARE ON THE MODULES AND THEY SUGGESTED IT WOULD COST FEW HUNDRES TO DO IT.

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