NHTSA Complaint #10845626 — 2012 KIA OPTIMA

ANOTHER PROBLEM WITH MY 2012 KIA OPTIMA EX. I STARTED MY CAR TWO WEEKS AGO FINE AND DROVE TO THE STORE 3.1 MILES AWAY. AFTER GETTING BACK TO MY CAR I CLICK PUSH BUTTON TO UNLOCK THE DOOR ON THE CAR, NOTHING HAPPEN. I HAD TO REMOVE THE KEY FROM THE KEY SWITCH I CARRY TO GET IN. I PUSHED THE BREAK TO START IT BUT NO START. WORDS CAME UP ABOVE THE MILEAGE TELLING ME TO INSERT KEY. WHEN I BOUGHT THE CAR I WAS TOLD THAT IN THE GLOVE BOX WAS A KEY CHARGER AND THAT WAS IT. I GOT A PERSON FROM THE SERVICE DEPARTMENT TO COME OUT TO CHECK IT AND HE SAID IT COULD BE THE BATTERY IN THE KEY THAT MIGHT BE DEAD. HE REPLACED THE BATTERY IN WHICH THEY HAD ONE AND IT STILL WOULD NOT START. HE THEN SAID PUT THE KEY IN THE CHARGER, I DID SO AND IT STARTED. THIS MAKES THE SECOND PROBLEM AT THIS TIME THAT SEEMS TO BE A ELECTRIC PROBLEM WITH THIS CAR. ANY HELP OR HAS ANYONE HAD THIS PROBLEM ON A KEYLESS SWITCH?