NHTSA Complaint #10840359 — 2004 DODGE DURANGO

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.