NHTSA Complaint #10840205 — 2011 CHEVROLET IMPALA

I BEGIN NOTICING ISSUES WHEN TAKING OFF FROM A COMPLETE STOP WHERE THE VEHICLE WOULD LUNGE FORWARD LIKE IT COULDN'T SHIFT INTO FIRST GEAR. I HAD THAT CHECKED AND NOTHING SHOWED AS AN ISSUE, SO THE MECHANIC SAID IT HAD TO BE ELECTRICAL. THIS WEEKEND I AM DRIVING IT AND AFTER 25 MINUTES IN THE CAR THE CHECK ENGINE LIGHT COMES ON, AS DOES THE NOTICE THAT MY ENGINE POWER HAS BEEN REDUCED, AND TO SERVICE THE STABILITY TRACTION CONTROL SYSTEM. I WAS COMING TO A STOP LIGHT WHEN IT CAME ON AND I PULLED OFF TO TURN OFF THE CAR AND RESTART IT AS THAT WOULD WORK WHEN IT FAILED BEFORE TO RESET THE SYSTEM. IT DIDN'T RESET AND I HAD TO DRIVE IT WITH REDUCED POWER THE REST OF THE WAY TO MY DESTINATION. I HAD THIS FIXED A COUPLE YEARS AGO. I DID GET A NOTICE FROM GM ABOUT THE ISSUE AND THE ABILITY TO BE REIMBURSED OR GETTING IT FIXED IF THERE WAS A CURRENT ISSUE AND I WAS ABLE TO GET REIMBURSED FOR IT. NOW IT IS HAPPENING AGAIN, BUT MY MILEAGE IS TOO HIGH TO GET IT FIXED UNDER THIS REPAIR NOTICE BECAUSE THE LETTER SAYS THAT THE MILEAGE COVERAGE IS ONLY UP TO 120,000. IF THIS IS A KNOWN ISSUE AND I HAVE ALREADY DEALT WITH IT BEFORE, WHY SHOULD I HAVE TO PAY FOR IT TO CONTINUALLY FAIL WHEN IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR, WHICH I WOULD HAVE NO ISSUE FIXING AS A PART OF MAINTAINING THE VEHICLE?! THIS SHOULD BE SOMETHING THAT GM WOULD FIX EVERY TIME IT GOES OUT BECAUSE IT IS CLEAR THE ISSUE IS A MALFUNCTION OF THE OVERALL SYSTEM AND NOT LINKED TO ANYTHING THAT THE DRIVER DOES OR DOESN'T DO TO MAINTAIN THE VEHICLE PROPERLY. IN ADDITION WHAT IF IT HAS TO BE REPLACED MULTIPLE TIMES AS IS THE CASE WITH MINE. I HAVE ALWAYS BEEN A DEVOTED GM CUSTOMER, BUT HONESTLY I AM NOT SURE I WILL EVER BUY ANOTHER GM AFTER THIS ISSUE. IT IS UNSAFE AND PROVIDES ANXIETY WHEN DRIVING, BECAUSE IT MIGHT FAIL AT THE WORST TIME AND COULD NEED FIXED AGAIN EVEN IF I FIX IT THIS TIME.