NHTSA Complaint #10840060 — 2013 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10840060
Vehicle	2013 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	December 13, 2015
Date Filed	March 5, 2016
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

ON OR ABOUT DECEMBER 2015, THE DRIVERS' SIDE DOOR WILL BE FIRMLY CLOSED AND THE 'DOOR AJAR' ALARM WILL CONTINUALLY SOUND WHEN THE VEHICLE IS STARTED. THE DOOR AJAR ALARM WILL REPEATEDLY SOUND DESPITE REPEATED OPENING AND CLOSING OF THE DOOR. THE INTERIOR LIGHTS WILL NOT TURN OFF UNTIL THE VEHICLE IS IN MOTION FOR ABOUT 100 FEET, THE DOOR LOCKS WILL NOT FUNCTION (STAY UNLOCKED), AND THE DOOR AJAR ALARM WILL CONTINUALLY SOUND WHEN THE VEHICLE COMES TO A COMPLETE STOP OR SLOWS DOWN TO LESS THAN 5 MILES PER HOUR. THIS HAPPENS APPROXIMATELY 9 TIMES OUT OF 10 THAT THE VEHICLE IS TURNED ON AND DRIVEN. THIS OCCURS WHEN IN MOTION, STATIONARY, ON OUR DRIVEWAY, ON THE CITY STREETS OR OTHER ROADWAYS, ETC.

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