NHTSA Complaint #10840059 — 2015 LEXUS ES350 SERVICE BRAKES

Complaint Details

ODI Number	10840059
Vehicle	2015 LEXUS ES350
Component	SERVICE BRAKES
Date of Incident	February 28, 2016
Date Filed	March 5, 2016
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS PULLING INTO MY GARAGE SLOWLY, BRAKING TO STOP, WHEN THE CAN ACCELERATED. I COULD HEAR THE ENGINE REV AND I PRESSED HARD ON THE BRAKE AND PUT THE CAR IN PARK. THE CAR TRAVELED ABOUT 4 FEET BEFORE IT CAME TO A STOP. I REPORTED TO LEXUS WHO TURNED OVER TO 'LEGAL' AND I HAVE BEEN WAITING FOR A WEEK FOR AN INVESTIGATOR TO CONTACT ME TO LOOK AT THE CAR, AFTER WHICH THEY SAY IT WILL BE ANOTHER 30 DAYS FOR A FINDING. THE PAPERWORK I FILLED OUT TERMED THIS AS 'UNINTENDED ACCELERATION". THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR, WHICH I PURCHASED NEW AND HAVE HAD FOR A LITTLE OVER A YEAR.

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